Reference

How 66rr Handles Your Personal Information

This Privacy Policy explains what data 66rr collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby. Access to this platform and the scope of data processing depends on your local law and eligible region.

Account data protectionbKash, Nagad, Rocket payment privacyNo third-party data salesYour right to request data changesJurisdiction-dependent access
66rr How 66rr Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security is built into the account flow, not added as an afterthought. Every connection between your device and our servers uses SSL encryption. Account login uses OTP verification so only you can authorise a session, whether you are accessing the lobby on mobile or desktop. Here is what each area of our data practice looks like in concrete terms.

Cookies and Session Storage

We use cookies to hold your session state and wallet preference — for example, whether you last deposited via bKash or Nagad. You can clear these through your browser without losing your account.

Account Security and Access Logs

Every login attempt is logged with device and IP data. If we detect an unusual pattern — a new device or location — we may prompt an OTP check before granting lobby access.

Data Retention and Deletion

We keep account records for as long as your account is active and as long as applicable rules in your eligible region require. Once an account is closed, personal data is deleted or anonymised according to that schedule.

Requesting Changes to Your Data

You can ask us to correct your registered name, contact number or wallet reference at any time. Identity verification is required before we make changes, to protect your account from unauthorised edits.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request access to the data we hold on your account, ask us to correct something, or raise a concern about how your information has been handled, use any of the channels below. We aim to acknowledge privacy requests within a reasonable timeframe, and our team can walk you through the steps needed to verify your identity before we action any change.

Live Chat Open the chat widget from any page in the lobby. Identify yourself as submitting a privacy request and an agent will escalate it to the right team.
Email Support Send your privacy request to our support address found in the account help section. Include your registered contact detail so we can verify your identity.
Account Help Centre Log into your account and navigate to Account Settings, then Help. You can submit a data query directly from there without waiting in a chat queue.

Your Privacy Questions, Answered Directly

These are the questions we hear most from account holders in Bangladesh about how their data is used, stored and accessed. If your question is not here, reach us via live chat or the account help section.

We retain the wallet reference used in each transaction for record-keeping purposes only. It is not shared with advertisers or used for any purpose outside the payment clearing process.

Only authorised staff who need it to operate your account or process a payment can access your data. Third-party processors like payment clearing partners see only what is required to complete the transaction.

Yes. Submit a data access request through live chat or email. We will verify your identity first, then provide a summary of the personal data associated with your account within a reasonable period.

Log into your account, go to Account Settings, and select the field you want to change. An OTP verification step applies before any contact detail or wallet reference is updated.

After account closure, your personal data is retained only as long as local law and our compliance obligations in your eligible region require, then deleted or anonymised. We do not retain it for marketing.

We do not pass your data to external marketing networks. If you close your account and opt out of communications, we stop sending you messages and retain only what compliance rules require.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.